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Find the right NHS help

Find advice for your symptom or health problem. Check which NHS service can help you.

Please try self-care first for minor problems, where it is safe to do so. Read the advice below. Try care at home or ask a pharmacist for help.

Contact your GP practice if symptoms do not improve, get worse or worry you. You do not need to try self-care first for urgent symptoms.

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Choose the right NHS service

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You may get help sooner from another NHS service. Choose a service below. If you need urgent help and are unsure, call 111.

NHS 111: urgent help

Need urgent help that is not a life-threatening emergency? Use NHS 111 online or call 111. Always call for a child under 5.

Get NHS 111 help →

Urgent treatment centres

Go to an urgent treatment centre if a minor injury needs urgent help. Do not wait for an online GP reply.

  • Sprains, strains and possible simple broken bones
  • Minor cuts, burns and scalds
  • Bites and stings

Check opening times and services before you go. If you are unsure, call 111. Serious injuries need A&E.

Pharmacy First

A pharmacist can help with 7 common health problems. They will check your age and symptoms to see which treatment is right for you.

Find out about Pharmacy First →

Urgent eye care

For a new red or painful eye, flashing lights or floating spots in your sight, call 0300 303 4922. For sudden loss of sight or a serious eye injury, go to A&E.

Find eye care advice →

Dental care

For toothache, a dental infection or an injured tooth, contact a dentist. If you cannot get urgent dental help, call 111.

Urgent dental advice →

Sexual health

Axess offers private advice, tests for infections passed on through sex, and help to prevent pregnancy. Call 0300 323 1300 and choose option 2.

Axess Warrington →

Talking therapies

Free help for anxiety and depression. You can ask for help without seeing a GP first. Call 01925 401720.

Ask for talking therapy →

Pregnancy and maternity

For bleeding or pain up to 18 weeks, call your GP or midwife today. The early pregnancy unit needs a referral. Over 18 weeks, call the maternity team: 01925 275200, available 24 hours a day. If unsure which team to call, contact your midwife or 111.

Pregnancy contact details →

GP practice

Find your symptom below to send your GP practice an online request. You can also phone the practice for help.

Find your symptom →

Pharmacy First: help with 7 common health problems

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You can go straight to a pharmacy for the health problems below. You do not need to see a GP first.

Sore throat ↗Who can use this service: 5 years and over
Sinusitis ↗Who can use this service: 12 years and over
Earache / middle ear infection ↗Who can use this service: 1 to 17 years
Infected insect bites ↗Who can use this service: 1 year and over
Impetigo (a skin infection) ↗Who can use this service: 1 year and over
Shingles ↗Who can use this service: 18 years and over
Urinary tract infection (UTI) ↗Who can use this service: Women aged 16 to 64

The pharmacist will check if this service is right for you. Ask your pharmacy or find a pharmacy near you.

Find your symptom or health problem

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Chest, breathing and heart

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Asthma or COPD review

Asthma and chronic obstructive pulmonary disease (COPD) affect breathing. A review checks your symptoms, inhalers and treatment.

What you can do: Keep using your prescribed inhalers. Check how to use them and write down any recent attacks or changes.

When to get help: If your breathing is getting worse, call your GP practice for urgent help or call 111. Call 999 for severe breathing problems.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Chest pain

Chest pain can have many causes, including problems with the heart or lungs.

What you can do: Stop what you are doing and rest while you get advice. Do not try to diagnose chest pain yourself.

When to get help: Call 999 if you think you are having a heart attack. Signs include chest pain with sweating, breathlessness, or pain spreading to your arm, jaw or back. Do not wait for an online reply.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Cough

A cough often follows a cold and can take 3 to 4 weeks to clear.

What you can do: Rest, drink fluids and try honey in a warm drink if over 1 year old.

When to get help: Call 111 if you cough up blood, find it hard to breathe or have chest pain. Call 999 for severe breathing problems.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Palpitations

Palpitations are when your heartbeat feels fast, pounding or irregular.

What you can do: Note when they happen and whether caffeine, alcohol or stress makes them worse.

When to get help: Call 999 if your heartbeat feels unusual and you also have chest pain, feel faint or are short of breath.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Shortness of breath

Breathlessness can have several causes and should not be ignored if new or worsening.

What you can do: Sit upright, rest and use your prescribed medicine to ease breathing if you have it.

When to get help: Call 999 if you have severe trouble breathing, cannot speak in sentences, or your lips look blue or grey.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Children and babies

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Child behaviour concern

Children may struggle with feelings, attention or behaviour at home or school.

What you can do: Talk to the child's health visitor, nursery or school and note examples of what is happening.

When to get help: Call 999 if your child is in immediate danger of serious harm. For other urgent concerns, call your GP practice or 111.

Local help: Warrington Health Visiting and School Health

For children under 5, contact the Health Visiting team. For school-age children, ask the school or school nurse for advice. West Warrington Health Visiting: 01925 946915.

Contact this service ↗

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Child development concern

Children learn to talk, move and play at different speeds. Some need extra support.

What you can do: Discuss your concerns with the health visitor, nursery or school. Write down skills you are worried about.

When to get help: Call your GP practice for urgent advice if your child loses skills they used to have. If the practice is closed, call 111.

Local help: Warrington 0–19 service

For help with how your child grows, speaks or learns, contact a health visitor or school nurse. West Warrington Health Visiting: 01925 946915.

Contact this service ↗

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Feeding problem in baby or child

Feeding difficulties can include refusing feeds, pain, choking or slow weight gain.

What you can do: Ask a health visitor for feeding support and keep track of feeds and wet nappies.

When to get help: Call 111 if your baby cannot feed, is unusually sleepy or has fewer wet nappies. Call 999 for severe breathing problems or if you cannot wake them.

Local help: Warrington 0–19 and infant feeding service

Health visitors and the baby feeding team can help. West Warrington Health Visiting: 01925 946915. If your baby is unwell or has fewer wet nappies, call 111.

Contact this service ↗

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Ear, nose and throat

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Earache

Earache often comes from an infection and may settle within a few days.

What you can do: Try suitable pain relief and a warm flannel. Do not put anything inside the ear.

When to get help: Call your GP practice for urgent advice or call 111. Do this for swelling around the ear, new hearing loss or a very unwell child. Get advice if fluid comes from the ear.

Pharmacy First

Earache: ages 1 to 17. Go straight to a pharmacy. The pharmacist will check your symptoms and offer advice or treatment.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Ear wax

Earwax protects your ears but sometimes builds up and blocks hearing.

What you can do: Ask a pharmacist about suitable softening drops. Never use cotton buds or ear candles.

When to get help: Do not use ear drops if you have a hole or tear in your eardrum, unless a health professional says to.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Hearing loss

Hearing loss can develop slowly or happen suddenly. Causes include wax and infection.

What you can do: Avoid putting anything in the ear and tell a health professional when the hearing changed.

When to get help: If your hearing suddenly gets worse, call your GP practice for urgent help or call 111. Do this even if you have no pain.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Mucus at the back of your throat (nasal drip)

Mucus running down the back of your throat may happen with colds, allergies or sinus problems.

What you can do: Try drinking water and a salt-water nose rinse. A pharmacist can advise about allergies.

When to get help: Contact your GP practice if symptoms do not go away, affect only one side or include bleeding.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Nosebleeds

Nosebleeds are common and often stop with simple first aid.

What you can do: Sit down, lean forward and pinch the soft part of your nose for 10 to 15 minutes.

When to get help: Go to A&E if bleeding lasts more than 10 to 15 minutes, seems heavy, or makes you feel weak or dizzy.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Sinus problems

Sinusitis causes pain or pressure around the cheeks and forehead, often after a cold.

What you can do: Rest, drink fluids and ask a pharmacist about pain relief or a suitable nasal spray.

When to get help: Call your GP practice for urgent advice or call 111. Do this if you feel very unwell, symptoms worsen or painkillers do not help.

Pharmacy First

Sinusitis: ages 12 and over. Go straight to a pharmacy. The pharmacist will check your symptoms and offer advice or treatment.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Sore throat

Most sore throats are caused by viruses and improve within a week.

What you can do: Drink fluids, rest and use suitable pain relief. A pharmacist can advise.

When to get help: Call 999 if you cannot breathe or swallow, or you are drooling because you cannot swallow.

Pharmacy First

Sore throat: ages 5 and over. Go straight to a pharmacy. The pharmacist will check your symptoms and offer advice or treatment.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Ringing in your ears (tinnitus)

Tinnitus means hearing ringing, buzzing or other sounds with no outside source.

What you can do: Try gentle background sound and avoid loud noise.

When to get help: Go to A&E if ringing in your ears starts after a head injury or with sudden hearing loss.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Eye problems

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Local NHS urgent eye care – Warrington

For a new red or painful eye, call your optician or the local urgent eye care service. Also call for flashing lights, floating spots in your sight or a minor eye injury. Call first. This is not a walk-in service or a routine eye test.

Telephone: 0300 303 4922 (Monday to Saturday, 9am–5pm). You can also find a participating optician or read about the local service.

Go to A&E: for a serious eye injury, chemicals in your eye or sudden loss of sight. Do not wait for an online GP reply.

Eye injury

A blow, cut or other injury can damage the eye, even if it looks normal.

What you can do: Do not rub or press the eye. Remove contact lenses if safe to do so.

When to get help: Go to A&E for severe pain, changes to your sight, or if something pierces or hits your eye at high speed. For chemicals in your eye, rinse with clean water for at least 20 minutes while getting emergency help.

Local urgent eye care (CUES)

For a minor eye injury, call the Community Urgent Eyecare Service (CUES). Call first. This is not a walk-in service.

Call 0300 303 4922 (Monday to Saturday, 9am to 5pm).

Follow the warning above for symptoms that need A&E. Do not wait for an online GP reply.

Local CUES service details ↗Find a CUES optician ↗

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Something stuck in the eye

Dust or a small particle may irritate the eye. Sharp or embedded objects are more serious.

What you can do: For loose dust, gently rinse with plenty of clean water. Do not rub the eye or use tools to remove anything.

When to get help: Go to A&E if something is stuck in your eye, your sight changes or the pain is severe. Do not pull out an object stuck in your eye.

Local urgent eye care (CUES)

For a minor eye injury, call the Community Urgent Eyecare Service (CUES). Call first. This is not a walk-in service.

Call 0300 303 4922 (Monday to Saturday, 9am to 5pm).

Follow the warning above for symptoms that need A&E. Do not wait for an online GP reply.

Local CUES service details ↗Find a CUES optician ↗

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Scratched eye

A scratch on the clear front of the eye can cause watering, pain and discomfort in bright light.

What you can do: Do not rub your eye or wear contact lenses. Seek advice from the urgent eye care service.

When to get help: Go to A&E if your sight changes, pain is severe or light hurts your eye after an injury. For other urgent eye symptoms, call urgent eye care or 111.

Local urgent eye care (CUES)

For a minor eye injury, call the Community Urgent Eyecare Service (CUES). Call first. This is not a walk-in service.

Call 0300 303 4922 (Monday to Saturday, 9am to 5pm).

Follow the warning above for symptoms that need A&E. Do not wait for an online GP reply.

Local CUES service details ↗Find a CUES optician ↗

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Welding flash injury

Bright ultraviolet light from welding can burn the surface of the eye, causing pain and watering.

What you can do: Stop welding, avoid bright light and do not rub your eyes or wear contact lenses.

When to get help: Get your eyes checked today. Call urgent eye care or 111. Go to A&E for severe pain, changes to your sight or a metal fragment in your eye.

Local urgent eye care (CUES)

For a minor eye injury, call the Community Urgent Eyecare Service (CUES). Call first. This is not a walk-in service.

Call 0300 303 4922 (Monday to Saturday, 9am to 5pm).

Follow the warning above for symptoms that need A&E. Do not wait for an online GP reply.

Local CUES service details ↗Find a CUES optician ↗

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Head, face and nerves

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Balance problems, dizziness or feeling faint

Dizziness can feel like spinning, being unsteady or about to faint.

What you can do: Sit or lie down until it passes, get up slowly and avoid driving while dizzy.

When to get help: Call 999 if dizziness comes with new weakness, trouble speaking, chest pain or collapse.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Headache

Headaches are common and can be linked to stress, illness or not getting enough fluid.

What you can do: Drink water, rest and use suitable pain relief if needed.

When to get help: Call 999 for a sudden, extremely painful headache. Also call if a headache comes with new face weakness, arm weakness or trouble speaking.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Memory problems

Memory changes can affect daily tasks and have many possible causes.

What you can do: Write down examples and ask someone who knows you well to help describe the changes.

When to get help: Go to A&E or call 999 if someone suddenly becomes confused.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Numbness or pins and needles

Pins and needles may happen when pressure affects a nerve, but symptoms that do not go away need checking.

What you can do: Change position and note where symptoms occur and how long they last.

When to get help: Call 999 for sudden numbness or weakness on one side, a drooping face or trouble speaking.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Shaking (tremor)

A tremor is shaking that you cannot fully control. Stress, medicines and health problems can play a part.

What you can do: Notice when the shaking happens and whether caffeine makes it worse.

When to get help: Call 999 if sudden shaking comes with new weakness, trouble speaking or sudden confusion. For other new symptoms needing urgent help, call 111.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Men's health

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Erection problems (erectile dysfunction)

Erection problems are common and can be linked to stress, medicines or other health problems.

What you can do: Reduce alcohol, stop smoking if relevant and discuss treatment options with a health professional or pharmacist.

When to get help: Go to A&E if an erection lasts more than 3 to 4 hours.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Fertility concerns

Fertility problems mean finding it difficult to become pregnant after trying.

What you can do: Track how long you have been trying and check NHS guidance on when to seek advice.

When to get help: Call your GP practice for urgent advice or call 111 for lower tummy or testicle pain. Go to A&E for sudden severe testicle pain.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Fluid from the penis (discharge)

Fluid from your penis can be a sign of an infection passed on through sex.

What you can do: Arrange a sexual health test. Avoid sex until you have been checked.

When to get help: Call your GP practice for urgent advice or call 111 for a high temperature, severe pain or a swollen testicle. Sudden severe testicle pain needs A&E.

Local help: Axess Sexual Health – Warrington

Fluid from your penis can be a sign of infection. Axess offers private sexual health tests. Call 0300 323 1300 (option 2).

Contact this service ↗

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Other penis problems

Penile problems include soreness, swelling, rashes and foreskin problems.

What you can do: Wash gently with water and avoid perfumed products.

When to get help: Go to A&E if your foreskin is stuck behind the head of your penis or you cannot pass urine at all.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Ejaculating too soon

This means releasing semen during sex sooner than you or your partner would like.

What you can do: Stress and worry can play a part. Read NHS advice about treatments and things you can try.

When to get help: Contact your GP practice if this keeps happening or is upsetting you.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Pain in penis or testicles

Pain may come from infection, injury or other conditions.

What you can do: Avoid further injury. Contact your GP practice if the pain does not go away.

When to get help: Go to A&E now for sudden severe pain in a testicle.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Lump in a testicle or scrotum

A lump in a testicle or the skin bag around it (scrotum) needs checking. Do this even without pain.

What you can do: Contact your GP practice to have the lump checked. Do not try to work out the cause yourself.

When to get help: Go to A&E for sudden severe testicle pain. Call your GP practice for urgent advice or call 111 for new swelling.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Pain in a testicle or scrotum

Pain in a testicle or the skin bag around it (scrotum) can have several causes. Some need treatment quickly.

What you can do: Avoid heavy exercise while you get advice.

When to get help: Go to A&E now for sudden or severe pain in a testicle.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Other male sexual health concern

Sexual health concerns can include pain, infection worries or changes in sexual function.

What you can do: A sexual health clinic can offer confidential advice and tests for infections passed on through sex.

When to get help: Go to A&E if you cannot pass urine at all or have sudden severe testicle pain. For other severe pain or swelling, call 111.

Local help: Axess Sexual Health – Warrington

For sexual health advice or tests, call 0300 323 1300 (option 2).

Contact this service ↗

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Vasectomy: an operation to prevent pregnancy

A vasectomy is an operation to prevent pregnancy permanently.

What you can do: Read about how it works and the risks. Keep using contraception until tests show the operation has worked.

When to get help: Contact your GP practice to ask how to get a vasectomy.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Mental health

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Attention and activity problems (ADHD)

Attention deficit hyperactivity disorder (ADHD) can affect your attention, activity levels and everyday tasks.

What you can do: Write down examples of difficulties at home, school or work and discuss support options.

When to get help: If a specialist already treats your ADHD, contact their team with questions about that treatment.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Anxiety or worry

Anxiety can cause racing thoughts, poor sleep, a fast heartbeat and feeling on edge.

What you can do: Try regular routines, breathing exercises and NHS talking therapies support.

When to get help: Call 999 or go to A&E if you cannot keep yourself safe. For other urgent mental health help, call 111.

Local help: NHS Warrington Talking Therapies

Adults can ask for talking therapy without seeing a GP first. Call 01925 401720 or ask for help online.

Contact this service ↗

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Eating disorder concern

An eating disorder can affect eating, thoughts about food and other health problems.

What you can do: Speak to a health professional early. Support is available even if your weight seems normal.

When to get help: Call 111 for fainting, chest pain, severe weakness or signs of not getting enough fluid. Call 999 for collapse or life-threatening symptoms.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Difficulty sleeping (insomnia)

Insomnia means finding it hard to fall asleep or stay asleep.

What you can do: Keep regular sleep times, reduce late caffeine and avoid screens just before bed.

When to get help: Contact your GP practice if poor sleep affects your daily life or does not improve.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Low mood, depression or mental health crisis

Low mood may affect sleep, energy, appetite and enjoyment of life.

What you can do: Talk to someone you trust and consider NHS talking therapies.

When to get help: Call 999 or go to A&E if you cannot keep yourself safe. For other urgent mental health help, call 111.

Local help: NHS Warrington Talking Therapies

For non-urgent low mood or depression, adults can ask for help without seeing a GP first: 01925 401720. If you are in a mental health crisis, call NHS 111 and select the mental health option; call 999 if there is immediate danger.

Contact this service ↗

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Mouth and teeth

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Dental problems

Toothache, swelling and broken teeth usually need a dentist rather than a GP.

What you can do: Contact your dentist or NHS 111 for urgent dental access if you have no dentist.

When to get help: Call 999 if swelling makes it hard to breathe or swallow.

Dental care

For toothache, a dental abscess or a broken tooth, contact your dentist. If you cannot get urgent dental help, use NHS 111. GP practices do not provide dental treatment.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Mouth ulcer or sore

Mouth ulcers often heal within 1 to 2 weeks.

What you can do: Avoid spicy foods and ask a pharmacist about pain relief.

When to get help: See a dentist or GP if a mouth ulcer lasts more than 3 weeks.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

White patches or soreness in the mouth (oral thrush)

Oral thrush can cause white patches and soreness in the mouth.

What you can do: Keep your mouth clean and ask a pharmacist or health professional about treatment.

When to get help: Contact your GP practice if you have trouble swallowing or the problem keeps coming back.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Muscles, joints and bones

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Ankle pain

Ankle pain may follow a sprain or overuse.

What you can do: Rest from painful activity, use a wrapped cold pack and gently move as able.

When to get help: Go to A&E if your ankle looks out of shape, or your foot is numb or cold after an injury. If you cannot walk after an injury, call 111 or go to an urgent treatment centre.

Minor injury: urgent treatment centre

If pain started after a minor injury and you need urgent help, go to an urgent treatment centre. Do not wait for an online GP reply. Follow the warning above for serious symptoms.

Check opening times and services before you go. If you are unsure, call 111.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Arm pain

Arm pain can come from muscles, joints, nerves or injury.

What you can do: Try gentle movement and suitable pain relief if safe.

When to get help: Call 999 if arm pain comes with chest pain, sweating or trouble breathing.

Minor injury: urgent treatment centre

If pain started after a minor injury and you need urgent help, go to an urgent treatment centre. Do not wait for an online GP reply. Follow the warning above for serious symptoms.

Check opening times and services before you go. If you are unsure, call 111.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Back pain

Most back pain improves over time and gentle activity usually helps.

What you can do: Stay active as able and avoid long periods in bed.

When to get help: Go to A&E for new problems controlling your urine or poo, numbness around your genitals or bottom, or severe leg weakness.

Minor injury: urgent treatment centre

An urgent treatment centre can help with minor strains and injuries. Follow the warning above for serious symptoms. If you are unsure where to go, call 111.

Check opening times and services before you go. If you are unsure, call 111.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Foot pain

Foot pain may follow an injury, footwear problems or overuse.

What you can do: Rest from activities that worsen pain and wear supportive shoes.

When to get help: Go to A&E if your foot looks out of shape or you have a serious injury. If you cannot put weight on your foot, call 111.

Minor injury: urgent treatment centre

If pain started after a minor injury and you need urgent help, go to an urgent treatment centre. Do not wait for an online GP reply. Follow the warning above for serious symptoms.

Check opening times and services before you go. If you are unsure, call 111.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Hand pain

Hand pain can be caused by injury, arthritis or tendon problems.

What you can do: Rest from painful tasks and gently move your fingers.

When to get help: Go to A&E for a serious injury, a hand that looks out of shape or loss of feeling after an injury.

Minor injury: urgent treatment centre

If pain started after a minor injury and you need urgent help, go to an urgent treatment centre. Do not wait for an online GP reply. Follow the warning above for serious symptoms.

Check opening times and services before you go. If you are unsure, call 111.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Hip pain

Hip pain can affect walking, sitting and sleeping.

What you can do: Keep gently active and consider suitable pain relief.

When to get help: Go to A&E or call 999 for severe hip pain after an injury. Also get this help if you cannot walk or put weight on your leg.

Minor injury: urgent treatment centre

An urgent treatment centre can help with minor strains and injuries. Follow the warning above for serious symptoms. If you are unsure where to go, call 111.

Check opening times and services before you go. If you are unsure, call 111.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Knee pain

Knee pain may follow injury or develop gradually.

What you can do: Reduce activities that worsen pain and try gentle movement.

When to get help: Call 111 if your knee is badly swollen, is hot with a high temperature, or you cannot put weight on it.

Minor injury: urgent treatment centre

If pain started after a minor injury and you need urgent help, go to an urgent treatment centre. Do not wait for an online GP reply. Follow the warning above for serious symptoms.

Check opening times and services before you go. If you are unsure, call 111.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Leg pain

Leg pain may come from muscles, joints, nerves or circulation.

What you can do: Note where the pain is and whether it happens during walking or at rest.

When to get help: Call your GP practice for urgent help or call 111 for a painful, swollen leg, especially on one side. Call 999 if you also have chest pain or trouble breathing.

Minor injury: urgent treatment centre

If pain started after a minor injury and you need urgent help, go to an urgent treatment centre. Do not wait for an online GP reply. Follow the warning above for serious symptoms.

Check opening times and services before you go. If you are unsure, call 111.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Leg swelling

Swollen legs may be caused by fluid build-up, injury or a blood clot.

What you can do: Notice if swelling is in one or both legs and whether it is new.

When to get help: Call your GP practice for urgent help or call 111 for sudden swelling in one leg. Call 999 if you also have chest pain or trouble breathing.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Neck lump

A lump in the neck can be a swollen gland or another condition.

What you can do: Note how long it has been there and whether it is growing.

When to get help: Contact your GP practice if the lump grows or does not go away. Call 111 for trouble swallowing. Call 999 for severe trouble breathing.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Neck pain

Neck pain is often caused by muscle strain or posture.

What you can do: Keep moving gently and avoid staying in one position for long.

When to get help: Go to A&E after a serious neck injury or with new weakness after an injury. Call 111 for neck pain with a high temperature or severe headache.

Minor injury: urgent treatment centre

An urgent treatment centre can help with minor strains and injuries. Follow the warning above for serious symptoms. If you are unsure where to go, call 111.

Check opening times and services before you go. If you are unsure, call 111.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Rib pain

Rib pain may follow injury, coughing or muscle strain.

What you can do: Rest from painful activity and take slow deep breaths if you have bruised ribs.

When to get help: Call 999 for severe trouble breathing or chest pain that could be a heart attack.

Minor injury: urgent treatment centre

An urgent treatment centre can help with minor strains and injuries. Follow the warning above for serious symptoms. If you are unsure where to go, call 111.

Check opening times and services before you go. If you are unsure, call 111.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Shoulder pain

Shoulder pain may be caused by strain, injury or stiffness.

What you can do: Keep the shoulder gently moving within comfort.

When to get help: Go to A&E if your shoulder looks out of shape after an injury. Call 999 for sudden shoulder pain with chest pain or trouble breathing.

Minor injury: urgent treatment centre

If pain started after a minor injury and you need urgent help, go to an urgent treatment centre. Do not wait for an online GP reply. Follow the warning above for serious symptoms.

Check opening times and services before you go. If you are unsure, call 111.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Wrist pain

Wrist pain may follow a fall, sprain or repetitive movement.

What you can do: Rest from painful tasks and use a wrapped cold pack after an injury.

When to get help: Go to A&E if your wrist looks out of shape or you lose feeling after an injury. Call 111 for severe swelling.

Minor injury: urgent treatment centre

If pain started after a minor injury and you need urgent help, go to an urgent treatment centre. Do not wait for an online GP reply. Follow the warning above for serious symptoms.

Check opening times and services before you go. If you are unsure, call 111.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Skin and hair

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Acne/spots

Acne causes spots and sometimes deeper painful lumps, often on the face or back.

What you can do: Wash gently and ask a pharmacist about acne treatments, which may take weeks to work.

When to get help: Contact your GP practice if spots leave scars, are deep and painful, or affect how you feel.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Bites or stings

Insect bites and stings often cause a small itchy or sore area.

What you can do: Wash the area, use a cold cloth and ask a pharmacist about itch relief.

When to get help: Call 999 for trouble breathing or swelling of your tongue, mouth or throat.

Minor injury: urgent treatment centre

An urgent treatment centre can help with bites and stings that need urgent care. Get urgent advice for an animal or human bite that breaks the skin. Follow the warning above for a severe allergic reaction.

Check opening times and services before you go. If you are unsure, call 111.

Pharmacy First

Infected insect bites: ages 1 and over. Go straight to a pharmacy. The pharmacist will check your symptoms and offer advice or treatment.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Skin infection (cellulitis)

Cellulitis is a skin infection that causes a painful, hot, red or swollen area.

What you can do: Contact your GP practice for urgent help or call 111 today. Do not wait to try care at home.

When to get help: Call your GP practice for urgent help or call 111 for painful, hot, swollen skin. Do this today, especially if redness spreads or you have a high temperature.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Cold sores

Cold sores cause small painful blisters around the lips and are easy to pass to other people.

What you can do: Avoid kissing and sharing lip products while sores are present. A pharmacist can advise.

When to get help: Contact your GP practice if a cold sore is near your eye or you have a weakened immune system.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Eczema (dermatitis)

Eczema causes dry, itchy or sore or swollen skin.

What you can do: Use unperfumed moisturiser regularly and avoid known triggers.

When to get help: Call your GP practice for urgent advice or call 111 if your skin becomes painful, leaks fluid or forms crusts. Also call if you have a high temperature.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Hair or nail problem

Hair and nail changes can have many causes, including infection and health conditions.

What you can do: Avoid harsh products and note when changes started.

When to get help: Contact your GP practice for painful, infected skin around a nail or sudden hair loss.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Jaundice (yellow skin or eyes)

Yellow skin or eyes can be a sign of a liver or bile problem.

What you can do: Do not wait for self-care to fix yellowing of the eyes or skin.

When to get help: Call your GP practice for urgent help or call 111 if your skin or eyes turn yellow. Do this today. Sudden confusion needs A&E or 999.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Lumps under the skin

Many skin lumps are harmless, but new or changing lumps should be checked.

What you can do: Note size, location and how long the lump has been there.

When to get help: Contact your GP practice if a lump grows, feels hard, does not move, or becomes red and painful.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Rash

Rashes can be caused by irritation, allergies, infection or other conditions.

What you can do: Avoid new irritants and ask a pharmacist about mild itchy rashes.

When to get help: Call 999 for a rash with trouble breathing. Also call if someone is very unwell and the rash does not fade when pressed.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Shingles

Shingles causes a painful blistering rash, usually on one side of the body.

What you can do: Keep the rash clean and covered, and seek prompt advice as early treatment may help.

When to get help: Call your GP practice for urgent advice or call 111 if the rash is on your face or near an eye.

Pharmacy First

Shingles: ages 18 and over. Go straight to a pharmacy. The pharmacist will check your symptoms and offer advice or treatment.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Skin mark, sore or mole

A mole or skin mark that changes needs checking.

What you can do: Look for changes in size, shape, colour, bleeding or a sore that does not heal.

When to get help: Contact your GP practice for a new or changing mole, or a sore that does not heal.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Stomach and bowels

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Heartburn or indigestion

Reflux causes burning in the chest or sour-tasting fluid rising into the mouth.

What you can do: Try smaller meals, avoid lying down soon after eating and ask a pharmacist about treatments.

When to get help: Call 111 for trouble swallowing or black poo. Call 111 if you vomit blood. Go to A&E if you also feel unwell.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Tummy pain (abdominal pain)

Tummy pain has many possible causes, from trapped wind to conditions needing urgent care.

What you can do: Rest, drink fluids and note where the pain is and how it started.

When to get help: Go to A&E for sudden severe tummy pain, a hard and painful tummy, fainting or vomiting blood.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Bloating or swollen stomach

Bloating is a feeling of fullness or swelling in the tummy.

What you can do: Try smaller meals, gentle movement and note any food triggers.

When to get help: Contact your GP practice if bloating does not go away, or you lose weight without trying. Call 111 for vomiting or blood in your poo.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Changes to your poo

A lasting change in how often you poo or what it looks like can have several causes.

What you can do: Note how long it has changed and whether there is blood, pain or weight loss.

When to get help: Contact your GP practice if changes to your poo do not go away, especially if you also see blood.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Constipation

Constipation means pooing less often or passing hard poo.

What you can do: Drink fluids, add fibre gradually and keep active. A pharmacist can advise.

When to get help: Call 111 for severe tummy pain, vomiting or being unable to pass wind.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Diarrhoea

Diarrhoea is loose or watery poo and often settles within days.

What you can do: Drink plenty of water. Ask a pharmacist about drinks that replace lost salts and fluid.

When to get help: Call 111 for blood in your poo, severe tummy pain or signs of not getting enough fluid, such as passing less urine.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Piles (haemorrhoids)

Piles are swollen blood vessels around the bottom that may itch or bleed.

What you can do: Avoid straining, drink fluids and eat fibre. A pharmacist can advise.

When to get help: Contact your GP practice about bleeding from your bottom. Do not assume piles are the cause.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Bleeding from your bottom or black poo

Blood from your bottom or black poo needs checking. There can be several causes.

What you can do: Note if the blood is bright red or your poo is black and sticky.

When to get help: Go to A&E for heavy bleeding, fainting, or black, sticky poo with feeling unwell.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Vomiting

Vomiting often happens with a stomach bug but can have other causes.

What you can do: Take small sips of water often. Watch for signs of not getting enough fluid, such as passing less urine.

When to get help: Call 111 if you cannot keep fluids down. Go to A&E for sudden severe tummy pain or vomiting blood with feeling unwell.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Urine and bladder

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Blood in urine

Pink, red or brown urine may contain blood, even if you have no pain.

What you can do: Call your GP practice for urgent advice or call 111. Do not assume an infection is the cause.

When to get help: Call your GP practice for urgent help or call 111 for blood in urine. Do this even if it only happens once.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Difficulty passing urine

You may find it hard to start passing urine or to empty your bladder. There can be several causes.

What you can do: Note if you can pass urine at all and if you have pain or a high temperature.

When to get help: Go to A&E if you cannot pass urine at all.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Leaking urine (urinary incontinence)

Leaking urine is common and treatment can help.

What you can do: Keep a diary of when you pass urine and when leaks happen. Ask about exercises for the muscles that control your bladder.

When to get help: Go to A&E for new loss of bladder control with back pain, leg weakness or numbness around your genitals or bottom.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Urinary tract infection (UTI)

A urinary tract infection (UTI) may cause burning when passing urine, needing to pass urine often or lower tummy pain.

What you can do: Drink enough fluids and ask a pharmacist if they can offer treatment.

When to get help: Call your GP practice for urgent advice or call 111 if you are pregnant, male or a child. Also call for a high temperature, back pain or blood in urine.

Pharmacy First

Urinary tract infection: women aged 16 to 64. Go straight to a pharmacy. The pharmacist will check your symptoms and offer advice or treatment.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Women's health

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Bleeding in early pregnancy

Get advice today for any bleeding in pregnancy, even if it is light.

What you can do: Call your GP, midwife or maternity team today. Do not wait for an online GP reply.

When to get help: Call 999 for collapse, heavy bleeding with feeling faint, or sudden severe pain. For other bleeding or pain, contact your GP, midwife or maternity team today. Do not wait for an online reply.

Pregnancy: who to call

Up to 18 weeks: call your GP or midwife today. The early pregnancy unit needs a referral for new patients.

If this unit has already seen you about this pregnancy, call 01925 662320 for further concerns.

Over 18 weeks: call the maternity team on 01925 275200, available 24 hours a day.

At 18 weeks, or if you are unsure, call your midwife or 111 for advice.

Early pregnancy unit details ↗Maternity team details ↗

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Preventing pregnancy (contraception)

Contraception helps prevent pregnancy. Different methods suit different people.

What you can do: Read about pills, condoms, implants, coils and emergency contraception.

When to get help: If you need emergency contraception after sex, contact a pharmacy or sexual health clinic as soon as possible.

Local help: Axess Sexual Health – Warrington

Free, confidential contraception advice and appointments. Call 0300 323 1300 (option 2). Emergency contraception is also available from local pharmacies.

Contact this service ↗

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Delaying periods

Some medicines can delay a period, but they are not suitable for everyone.

What you can do: Ask a pharmacist or health professional in advance about options and safety.

When to get help: Tablets prescribed only to delay your period do not prevent pregnancy. Ask which contraception you should use.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Heavy periods

Heavy periods can mean soaking products quickly, passing clots or bleeding for many days.

What you can do: Keep a record of bleeding and how it affects daily life.

When to get help: Call 111 for very heavy bleeding with dizziness or severe pain. Call 999 if you collapse or feel seriously unwell.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Bleeding between periods, after sex or after menopause

Bleeding between periods, after sex or after menopause needs checking.

What you can do: Note dates, amount and whether pregnancy is possible.

When to get help: Contact your GP practice for any bleeding after menopause, even if it happens only once.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Lump in vulva, groin or vagina

A lump may be a cyst, swollen gland or another condition.

What you can do: Avoid squeezing the lump and note any pain or change in size.

When to get help: Call your GP practice for urgent advice or call 111 for severe pain, a high temperature or swelling that grows quickly.

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Vaginal discharge

Vaginal discharge is normal, but a change in smell, colour or texture can mean infection.

What you can do: Avoid perfumed washes. If you think you may have an infection passed on through sex, arrange a sexual health test.

When to get help: Call your GP practice or 111 for lower tummy pain or a high temperature. If you are pregnant and have symptoms, contact your midwife.

Local help: Axess Sexual Health – Warrington

Axess offers private tests and advice for infections passed on through sex. Call 0300 323 1300 (option 2).

Contact this service ↗

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →

Vaginal irritation or soreness

Irritation can come from thrush, skin conditions, dryness or infection.

What you can do: Avoid scented products and ask a pharmacist or sexual health service for advice.

When to get help: Contact your GP practice or a sexual health clinic if symptoms do not go away or keep coming back. Also get help for sores, pain or unusual bleeding.

Local help: Axess Sexual Health – Warrington

Axess offers private tests and advice for infections passed on through sex. Call 0300 323 1300 (option 2).

Contact this service ↗

Have you tried self-care and the services above? Online consultations are reviewed during normal practice opening hours. If your condition is urgent, use NHS 111 or 999 as appropriate.

Send a request to your GP practice →
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This page gives general information, not a diagnosis. Local service details and clinical advice should be reviewed by the practice before publication.

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