When to use A&E

Accident and Emergency (A&E) departments are for serious or life-threatening emergencies. If you are unsure where to go for help, NHS 111 can guide you to the most appropriate service.

Call 999 or go to A&E if you or someone else has:

• chest pain or signs of a heart attack

• severe difficulty breathing

• signs of a stroke

• heavy bleeding that will not stop

• loss of consciousness

• severe burns

• a serious injury or suspected broken bone with major deformity

For urgent medical help that is not life-threatening:

• use NHS 111 online

• call 111

• contact the practice during opening hours for advice and appointments

For minor illnesses or self-care advice, think about:

• your local pharmacy

• self-care information

• routine GP appointments