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Repeat Prescription Requests |
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If you do not have access to a computer or smartphone, you can leave your repeat prescription request in the post-box by the front entrance.Please tick the items you need on the right-hand side of your previous prescription form.
Please allow 48 hours for repeat prescriptions to be processed.
Patients who take regular medication will need periodic medication reviews. If your review is overdue, you may be asked to make an appointment with a doctor or nurse before further prescriptions can be issued. Please arrange this in good time before your medication is due.
For more information about ordering and managing your prescriptions, please see the sections below.
Choosing a nominated pharmacy
Your nominated pharmacy is the pharmacy where your prescriptions are sent electronically once they have been issued by the practice.
You can choose any pharmacy in England.
You can change your nominated pharmacy at any time using the NHS App or by speaking to your pharmacy.
Please note that prescriptions already requested will be sent to the pharmacy nominated at the time the request was made.
Step 1 - Your nominated pharmacy
To makes any changes, select the 'Change your nominated pharmacy' button.
A message on screen will confirm any outstanding prescriptions will still arrive at your current nominated pharmacy. Any changes you make to your nominated pharmacy are for new prescription requests. Confirm you have read the message by selecting 'Continue'.
Step 2 - Choose a type of pharmacy to search for
Select 'High street pharmacies'.
Step 3 - Find a high street pharmacy
Use the box to enter the full UK postcode for the area you want to search.
Step 4 - High street pharmacies near postcode
Review the list of pharmacies shown - these are displayed by distance from the postcode you entered. Choose the pharmacy where you want your prescriptions to be sent to in the future and select 'Confirm'.
Step 5 - You have nominated a pharmacy
Confirmation screen you have changed your nominated pharmacy. Future prescription requests will be sent here after they are approved by your GP surgery.
You can check your current and previous prescription requests using the NHS App or NHS account online.
This allows you to:
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See when your prescription has been issued
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Check which pharmacy it has been sent to
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View your previous prescription history
If your prescription has been issued but your medication is not ready, please contact your pharmacy directly.
Your previous and current repeat prescription orders will be shown in a list format, similar to one of these demo screens. Your nominated pharmacy is displayed at the top of your screen.
Contact your GP surgery or your pharmacy with any queries regarding the status of your repeat prescriptions.
Repeat prescriptions normally take 48 hours to process.
Urgent prescriptions are only issued in limited situations and are at the doctor’s discretion.
Urgent medications include:
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GTN spray
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Salbutamol inhaler
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Insulin
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Adrenaline/anaphylaxis pens (for example EpiPen)
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Palliative care medicines
Urgent prescriptions are processed at the end of surgery and patients may be asked to return between 6:00pm and 6:30pm to collect them.
Please order your medication in good time and do not request repeat medication more than 7 days early.
If you take regular medication, you may be suitable for electronic repeat dispensing.
This allows your prescriber to authorise several months of prescriptions in advance so your pharmacy can provide your medication at regular intervals without you needing to request it each time.
Your pharmacy will check with you before issuing each supply to make sure your medicines are still correct.
Ask a member of the practice team if repeat dispensing may be suitable for you.
Most patients should order their repeat prescriptions themselves using the NHS App or NHS account online.
We only accept repeat prescription requests from community pharmacies for patients who have been assessed as vulnerable, such as patients who are elderly or housebound.
Some pharmacies may also offer a collection and delivery service for prescriptions. Please contact your pharmacy for more information.