Opening hours

Opening Times
Monday From 8:00am to 6:30pm.
Tuesday From 8:00am to 6:30pm.
Wednesday From 8:00am to 6:30pm.
Thursday From 8:00am to 6:30pm.
Friday From 8:00am to 6:30pm.
Parking
There are two designated parking bays available in the car park.
Building Access and Consulting Rooms
There is good access to consulting rooms which are all on the ground floor. 
Toilets
There is a disabled toilet.
Hearing
A hearing loop is available for people who require it.
Vision

Materials can be printed in large print if required.

Please contact reception if you require any further assistance.

We have enhanced access opening times on Thursday mornings (from 7am) and Thursday evenings (until 8pm).

Appointments can be booked up to 2 weeks in advance. Please ask one of our receptionists for details.

We regret that prescriptions may not be requested or collected at this time in our enhanced access opening times, this service is only available during our standard opening hours.
 

We have enhanced access opening times on Thursday mornings (from 7am) and Thursday evenings (until 8pm).

Appointments can be booked up to 2 weeks in advance. Please ask one of our receptionists for details.

We regret that prescriptions may not be requested or collected at this time in our enhanced access opening times, this service is only available during our standard opening hours.
 

Pre-bookable evening and weekend appointments are available from 6pm to 8pm Monday to Friday and on a Saturday.

To access these appointments please call us and we will arrange the appointment for you.

Saturday appointments are held at Eric Moore Partnership, Tanners Lane, Warrington WA2 7NJ.

Call NHS 111 when it is less urgent than 999.

For health information and advice, or if you need medical help fast when we are closed telephone 111. NHS 111 is the number to call when you need medical help fast, but it’s not a life-threatening emergency.

In life threatening emergencies such as chest pain and severe shortness of breath you should call 999.

The Out of Hours service is commissioned by Cheshire and Mersey ICB

Use the links below to see whether your condition is suitable for one of the local urgent treatment centres.

 

Widnes Urgent Treatment Centre (UTC)

NUMBER CHANGE: Widnes Urgent Treatment Centre

Please note: The telephone number for Widnes Urgent Treatment Centre has changed from 0151 495 5000 to 01925 946436.

The old 0151 number will continue to work for a short while, but callers will hear a voice message asking them to redial 01925 946436.

The caller can also be put through to the new 01925 number when prompted.

The new number for Widnes Urgent Treatment Centre is: 01925 946436.​​​

Opening times

Widnes UTC is open seven days a week, 365 days a year.

This includes Christmas Day and all other public holidays.

Monday From 8am to 9pm
Tuesday From 8am to 9pm
Wednesday From 8am to 9pm
Thursday From 8am to 9pm
Friday From 8am to 9pm
Saturday From 8am to 9pm
Sunday From 8am to 9pm

 

What we treat:
Slips Burns Indigestion
Trips Scalds Stomach upset
Sprains Bites Ear
Falls Stings Nose
Cuts Coughs Eye injuries and infections
Wounds Colds Emergency contraception
Rashes Sore throats Back pain
Allergies    

 

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What we don’t treat:
Cardiac chest pain Sudden loss of vision
Severe difficulty in breathing Repeat prescriptions
Head injuries with loss of consciousness Strokes
Head injuries under 1 years old Chronic conditions

​​​​​Please call 999 or visit your local A&E for all serious life-threatening illness and injuries.

Where you can find us

We can be found inside the Widnes Health Care Resource Centre.

Our contact details are as follows:

NHS Widnes Urgent Treatment Centre Health Care Resource CentreOaks PlaceCaldwell Road, WidnesWA8 7GD (Google map)

Tel: 01925 946436

If you are travelling by car, we have free parking available.

Important: During the 30 minutes before closing, patients will be assessed but might be referred to their GP, Out-of-Hours GP or the A&E at Whiston Hospital or Warrington General Hospital.

Other local Urgent Treatment Centre’s

St Helens Urgent Treatment Centre
  • Monday to Saturday from 7am to 10pm
  • Sunday & Bank Holidays from 9am to 10pm
Runcorn Urgent Treatment Centre
  • Monday to Sunday from 8am to 9pm

 

If you are unsure what to do or where to go, contact NHS 111

If you need urgent – but not emergency care – please contact NHS 111 first for help and advice.

Use the online service: 111.nhs.uk or call 111 from any phone (the call is free).

NHS 111 can arrange appointments for you to see the right health care professional, in the right place.

They can help you with:

  • where to get help for your symptoms, if you’re not sure what to do
  • how to find general health information and advice
  • where to get an emergency supply of your prescribed medicine
  • how to get a repeat prescription
  • get emergency dental appointments

Runcorn Urgent Treatment Centre is open 8am to 9pm, seven days a week. 

Halton General Hospital

Hospital Way, Palacefields, Runcorn WA7 2DA The Nightingale Building)

What do we treat?

Minor cuts or wounds Emergency contraception
Muscle or joint injuries (eg. sprains and strains) Prescribed medication (subject to assessment)
Bites or stings Minor burns and scalds
Rashes and allergic reactions Coughs and colds
Sore throats Eye injuries and infections
Earache  

Once assessed you will receive treatment or, if deemed appropriate, be referred to another service.

We do not treat Covid- 19 postive patients, if you test positive please contact NHS 111 or your GP for advice.

Services for children

NHS Runcorn Urgent Care Centre has specialist paediatric nurses who have expertise in treating Children along with special paediatric observation suites. 

There is also a Doctor on staff who is able to treat paediatric illnesses and injuries as appropriate. 

X-ray

If you require an x-ray during your visit to the UCC, you can now receive this directly from the centre.  X-ray is open from 8am – 9pm, Seven days a week.

What conditions cannot be treated at the centre?

Conditions that Urgent Care Centres cannot treat include:

Cardiac chest paint
Severe difficulty in breathing
Head injuries with a loss of consciousness
Head injuries under 1 years old
Sudden loss of vision
Repeat prescriptions
Chronic conditions
Routine pregnancy care
gynaecological problems
Strokes
drug overdose
alcohol related problems
mental health problems
health conditions that would normally be treated by your GP or hospital.

During the 30 minutes before closing, patients will be assessed but might be referred to their GP, Out of Hours GP or the A&E at Warrington Hospital or Whiston Hospital, depending on what is closer for you.

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