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Friends and Family Test

Thinking about your GP practice and your recent appointment

113 responses submitted

67%

Very Good

22%

Good

5%

Neither Good Nor Poor

3%

Don't Know

2%

Poor

1%

Very Poor

Generally, how easy or difficult is it to get through to somebody at your GP practice on the phone?

54%

Not easy

46%

Easy

How easy is it to use your GP practice's website to look for information or access services?

63%

Easy

37%

Not easy

How would you describe your experience of making an appointment?

72%

Good

28%

Poor

Overall, how would you describe your experience of your GP practice?

85%

Good

15%

Poor

Friends and Family Test

The Friends and Family Test is a feedback tool that offers patients the chance to give feedback on the treatment and care they’ve received, in their own words.

 

  • To complete a Friends and Family test please click the following button or scan the QR code
Friends and Family Test
Friends and Family test - click the QR code to complete
Scan the code
to complete a
Friends and
Family test

Thinking about your GP practice and your recent appointment

113 responses submitted
67%
Very Good
22%
Good
5%
Neither Good Nor Poor
3%
Don't Know
2%
Poor
1%
Very Poor

Generally, how easy or difficult is it to get through to somebody at your GP practice on the phone?

54%
Not easy
46%
Easy

How easy is it to use your GP practice's website to look for information or access services?

63%
Easy
37%
Not easy

How would you describe your experience of making an appointment?

72%
Good
28%
Poor

Overall, how would you describe your experience of your GP practice?

85%
Good
15%
Poor

 

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Number of responses - 52

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